County of Los Angeles Los Angeles County
Chief Executive Office

Class Specification: GAIN SERVICES WORKER


APPROVAL DATE: 11/08/2005

Develops and monitors individualized employment plans for GAIN (Greater Avenues for Independence) program participants and identifies and provides support services to GAIN participants.

Positions allocable to this class assess welfare recipient suitability for participation in GAIN, use casework skills to monitor GAIN participants' progress, and make independent judgments in assisting GAIN participants in developing self-reliance and self-sufficiency. Incumbents act as the specialists who assist and motivate GAIN participants in removing barriers to education, training and employment by providing access to supportive services through the GAIN program and by interactions with relevant educators, trainers, child care providers and prospective employers.

Interviews and conducts group orientations of potential GAIN participants in offices or training sites and assesses the suitability of welfare recipients for participation in the GAIN Program.

Gathers and evaluates information to establish exemptions and deferrals from GAIN participation.

Determines clients' needs, assists them in obtaining support services, and consults with professionals including physicians and attorneys regarding impediments to GAIN participation.

Assists clients in identifying and overcoming barriers to achieving economic or financial independence.

Evaluates and interprets clients' work histories, educational screening test results to assess appropriateness of training programs initiated by the clients.

Works with GAIN participants in developing the Welfare to Work Plan Activity Assignment Contracts designed to provide appropriate services to enhance their participants' basic education and work skills.

Assists participants in determining the type of supportive services needed and the amount of issuance necessary to cover the payment for these services. The type of GAIN supportive services may include child care, transportation, educational or vocational training related expenses and other ancillary expenses.

Develops mutually acceptable employment plans with GAIN participants based on outside assessments, work histories, educational achievements, needs for supportive services, and personal goals of participants.

Meets with service providers to resolve problems and to conciliate GAIN participants' disputes with service providers and/or agency policies.

Initiates money management services and financial sanctions for GAIN participants who repeatedly fail to comply with program requirements.

Conducts investigations into participant sanctions and determines if participants have good cause to lift the non-compliance sanction.

Prepares correspondence and records pertinent information in participant's case file.

Accesses interactive computer systems in conducting office interviews and case processing.


A four-year bachelor degree -OR- An associate* degree and two years of caseload experience, -OR- An associate* degree and two years of employment counseling experience -OR- Two years of employment counseling experience in a GAIN environment.

*Achievement of Junior class standing in an accredited college may be substituted for an associate degree provided that other training or experience requirements have been met.

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

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