|Los Angeles County
Chief Executive Office
Class Specification: GAIN SERVICES WORKER
EXAMPLES OF DUTIES:
Gathers and evaluates information to establish exemptions and deferrals from GAIN participation.
Determines clients' needs, assists them in obtaining support services, and consults with professionals including physicians and attorneys regarding impediments to GAIN participation.
Assists clients in identifying and overcoming barriers to achieving economic or financial independence.
Evaluates and interprets clients' work histories, educational screening test results to assess appropriateness of training programs initiated by the clients.
Works with GAIN participants in developing the Welfare to Work Plan Activity Assignment Contracts designed to provide appropriate services to enhance their participants' basic education and work skills.
Assists participants in determining the type of supportive services needed and the amount of issuance necessary to cover the payment for these services. The type of GAIN supportive services may include child care, transportation, educational or vocational training related expenses and other ancillary expenses.
Develops mutually acceptable employment plans with GAIN participants based on outside assessments, work histories, educational achievements, needs for supportive services, and personal goals of participants.
Meets with service providers to resolve problems and to conciliate GAIN participants' disputes with service providers and/or agency policies.
Initiates money management services and financial sanctions for GAIN participants who repeatedly fail to comply with program requirements.
Conducts investigations into participant sanctions and determines if participants have good cause to lift the non-compliance sanction.
Prepares correspondence and records pertinent information in participant's case file.
Accesses interactive computer systems in conducting office interviews and case processing.
TRAINING AND EXPERIENCE:
*Achievement of Junior class standing in an accredited college may be substituted for an associate degree provided that other training or experience requirements have been met.