County of Los Angeles Los Angeles County
Chief Executive Office

Class Specification: PRINCIPAL OPERATING SYSTEMS ANALYST

ITEM NUMBER: 2552

APPROVAL DATE: 11/13/2007

DEFINITION:
Provides technical leadership or supervision of work involving complex operating systems and associated software, hardware and servers, including midrange or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures and comprehensive back-up and recovery solutions.

CLASSIFICATION STANDARDS:
This is the principal-level class in the Operating Systems series. Incumbents in this classification generally report to an Information Technology manager. These positions require broad knowledge of operating system and hardware architecture, system capacity, workload, and connectivity. Incumbents perform the most challenging assignments of configuring, analyzing, and maintaining complex operating systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software. Principal Operating Systems Analysts are expected to use independent judgment in the execution of their duties. These positions analyze the impact of existing or proposed projects on the infrastructure to recommend and/or select the most effective solutions.

Principal Operating Systems Analyst positions are distinguished from those of the Senior Operating Systems Analyst by the incumbents serving as technical experts regarding a specific server operating system or highly specialized systems software along with project lead or supervisory responsibilities.

EXAMPLES OF DUTIES:
Provides technical leadership or supervision and participates in the work of a team of Operating Systems Analysts engaged in the installation, configuration, maintenance, and upgrades of hardware, operating systems, and associated system software.

Provides technical expertise to project managers, department management, and/or user management regarding one or more major system development, implementation, or maintenance efforts and advises management on technical alternatives, such as tools, platforms, utilities, and servers.

Leads or supervises the installation, configuration, maintenance, and upgrades of server or mainframe-based software and services such as communications services, database management software, compilers, storage management solutions, network monitoring and management solutions, messaging systems, and security systems.

Provides technical consulting on long-range information systems planning and business continuity planning.

Analyzes performance data and conducts capacity planning. Solves the more complex system configuration and performance problems.

Assists in design and selection of disaster recovery solutions and leads implementation in a specific area of responsibility.

Ensures system security as described in policies and procedures.

Collaborates with application development, systems staff, network engineering and operations, and security staff to determine hardware and operating system requirements.

Coordinates and works with vendors to develop and implement solutions to specific problems or to meet specific objectives.

Establishes quality assurance procedures and leads the development and maintenance of system documentation and operational procedures.

Monitors vendors to ensure performance according to project goals and contract terms, and reports performance problems to management.

Acts as an expert consultant or specialist in System improvements, analysis and design and research on state of art server/storage infrastructure technologies.

Analyzes and resolves the more complex system anomalies and operational problems.

Performs risk assessment and impact analysis of vendor-provided patches and upgrades and recommends implementation accordingly.

May assist in creating Statements of Work (SOWs) for services such as installation, configuration, data center upgrades, and security assessments.

May serve as a project manager.

May represent the department in collaborative efforts with other County departments, outside agencies, and/or vendors.

May be responsible for the architecture, design and management of enterprise class storage systems.

May lead the development of department-wide policies, procedures and documentation to improve overall server, disaster recovery and business continuity management.

May create and maintain job control language and/or custom scripts.

May program the most specialized and complex operating systems customizations.


MINIMUM REQUIREMENTS:

TRAINING AND EXPERIENCE:
Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively responsible, full-time, paid experience in a centralized Information Technology organization, configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software, two (2) years of which must be in a complex server environment with formal change management, problem resolution procedures, and back-up and recovery plans. -OR- Two (2) years of experience, within the last three years at the level of Los Angeles class of Senior Operating Systems Analyst -OR- Five (5) years of recent full-time paid experience configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software, two (2) years of which must be in a complex server environment with formal change management, problem resolution procedures, and back-up and recovery plans.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light.