Class Specification: VETERAN INTERN, OFFICE AND CLERICAL SUPPORT
ITEM NUMBER: 8264
APPROVAL DATE: 05/15/2007
DEFINITION:
Participates in structured assignments in preparation for successful progression into an office and clerical occupational field.
CLASSIFICATION STANDARDS:
Positions allocable to this class typically report to an assigned supervisor and/or mentor and receive both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of office and clerical support skill sets. Veteran Intern, Office and Clerical Support positions are assigned to assist journey or higher-level support staff in either central or line departments by organizing, transcribing, calculating, recording and retrieving data, and performing customer service functions in order to enhance previous job skills or to gain new experience in office and clerical occupational areas.
Positions receive formal and informal instruction on the principles of office and clerical support to govern satisfactory performance of the job. The internship program prepares veterans to compete for entry and journey-level office and clerical support jobs to continue public service in the area in which they received training. Typically, veterans participate in this program for 12 to 24 months based on individual training and experience requirements. During the duration of the internship program, incumbents are expected to develop and demonstrate progressively increasing skills and to work with greater independence of action as they gain further experience and proficiency in their occupation for progression into permanent County positions. Intern assignments may be made on any shift, including County departments that have 24-hour responsibilities.
EXAMPLES OF DUTIES:
These assignments may require occasional light lifting to a 10-pound limit, and some bending, stooping or squatting and considerable walking. Examples of the types of work to be performed include, but are not limited to, the following primary assignments:
Functions as a receptionist in a variety of settings and files, and sorts and arranges documents, correspondence, or other materials.
Assists the public by providing directions, instructions, and responses to basic inquiries in person or by telephone.
Uses keyboarding skills to prepare plain or corrected copy, draft letters, reports, vouchers, receipts, permits, lists or schedules.
Receives payment and fees, valuables, and issues receipts for selling merchandise at a cashier's window.
Assists in compiling, arranging, and tabulating routine statistical-financial data.
Assists in the procurement of supplies, equipment, and services.
Collects and delivers correspondence, records, packages, etc., on regular messenger rounds upon request.
MINIMUM REQUIREMENTS:
TRAINING AND EXPERIENCE:
No experience required; however, the veteran must have been discharged or released from active duty in the Armed Forces of the United States Armed Forces under honorable conditions.
LICENSE:
Some assignments may require a valid California Class C Driver License to perform job‑related essential duties, or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
A valid DD214, Certificate of Discharge or Separation from Active Duty, is required.
PHYSICAL CLASS:
2 - Light.
Some assignments may require passing a Class 3 - Moderate physical examination.
